Remember those days when a number of emails just hit your inbox or spam and you used to simply click on what seems important to you to save time and get things done quickly. Did you ever think the emails you are receiving every day can be phishing attack & might not be sent by a legitimate sender and just one of the phishing baits can cause financial damages, identity theft, and data breaches. Sounds very noisy?

  • Around 94% of malware attacks delivered via emails.
  • Out of these numbers, around 32% of breaches involve phishing.
  • 1 phishing attack hurts businesses or customers every minute.
Source: https://www.phishingbox.com/news/phishing-news/verizon-data-breach-investigations-report-dbir-2019

Such phishing attacks hurt organizations and individuals equally. The truth is that phishing attacks costs Billions of Dollars to organizations globally. After all the customers and visitors do not care whether your entity was at fault or not. They just do not want to associate themselves with a brand with whom they feel a lack of trust with a negative reputation.


Here Are Some Of The Phishing Mistakes Hurting Your Customers And Can Take Your Company To The Dark Route.

1. Lack Of Communication:

Phishing may be perceived be a fancy term or technology to most of our customers and website visitors. So, it is the responsibility of the organization to convey and educate customers and employees about what phishing attacks are and how they work. It will of course help them to not fall for such attacks and stay protected online.

If your customers face such attacks, in that case you and your organization will going to lose more than anyone else. You need not take the awareness to a high level, just talk about it, write posts or blogs, and share newsletters.


2. Not Reporting Or Spamming Phishing Attempts:

Another mistake that may affect your customers or visitors is not reporting or spamming phishing attempts. As an organization or an individual, it is our responsibility to report and spam phishing attempts so that clients can learn from them. Practicing such things will improve client’s detection signatures and help us limit such emails. It can be applied to another kind of phishing too.


3. Obsolete OS & Legacy Applications:

Just like any other sophisticated attack pattern, phishing keeps on evolving. Attackers nowadays are too smart that when any new phishing detection tools are built, they polish their phishing techniques as well. This is the reason it is very important to keep all applications updated and to ensure that all admin systems are running on updated operating systems.

Along with this, it is equally important to run penetration testing after every update, whether it is major or minor.


4. Perception Of Phishing As Immature:

What do you think about the ingredients of a phishing attack? A spam email, some fake websites, and collect PII Data? However, there are 9 other types too that have troubled brands like Apple and PayPal.

Right from the malware-based attacks to keylogging, there are a lot many organizations that do not know about phishing. It is a time to spread awareness with effective anti-phishing research and strategies to mitigate risks.


5. Too Many Unvalidated Redirects And Forwards:

Too many unvalidated redirects and forwards can make it easier for hackers to perform such attacks more easily. Many unauthorized redirects look genuine to us. Most websites do not even know about such unauthorized redirects that look genuine when they are not. So, customers should be very careful about the websites they are redirecting to and could suspect that the website they are redirected to is their trusted website or not.

To get rid of such vulnerabilities, you should find out the place at which it resides with the help of web application scanning. Once you have the report, make sure all the redirects and forwards are dealt with.

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